Depot Services may be a more cost-effective way of replacing, repairing, or upgrading your company’s IT hardware, software, or Point of Sale (POS) peripherals. Many companies choose depot repair services for its numerous benefits. SA takes the guess work out of repairing or upgrading equipment onsite in front of the end user which results in a reliable positive customer experience at an affordable price.
Below is a few of the benefits of depot services:
- Technicians who are trained and certified
- Secure area to perform work and store product
- Gained efficiencies through repetition lowering support costs
- Less disruption to end user by performing repairs offsite
- Ample parts inventory co-located with depot for quick repair
- Extremely low DOA rate post repair (> .03 percent)
- Consistent quality
SA can provide depot services for just about any type of IT device on the market to include desktop, server, and print devices. SA’s depot services are tailored to each customer’s need.
The SA depot center can provide additional benefit by configuring devices prior to shipment to provide a better customer experience and allow the end user to get right back to work as soon as the equipment is powered on and connected.
SA can provide express exchange programs which are perfect for a mobile workforce or when a
cost-effective, but fast whole unit replacement is required.